The visitor notification system that keeps your lobby running seamlessly

Stop lobby chaos before it starts with Envoy’s visitor notification system. It instantly alerts hosts when their guests arrive, so they can step out and greet them right away.

Automatic, robust visitor notifications

Instant host alerts

Automatically notify employees the moment their visitors arrive. Envoy’s visitor and client arrival notification system sends real-time alerts through email, SMS, Slack, Microsoft Teams, and more—so no one is left waiting in the lobby.

Visitor photos in alerts

Host notifications can include visitor photos, so you’ll know exactly who to look for. Seeing what your guest looks like makes it easier to spot them and greet them confidently.

Customizable alert messages

Customize your visitor notification messages to fit your workplace. Add helpful details, special instructions, or anything else your team needs to know before meeting their guest.

Rich, detailed visitor information

Visitor notifications pull directly from your sign-in fields, giving employees all the details they need about each visitor—name, company, purpose of visit, and more—before they head out to greet them.

“Envoy’s visitor registration system and automatic host notifications have given us 30 percent more time, so we can focus on serving our members and creating a better, more professional, guest experience.”
—Lizzy Roberts, Junior Memberships Manager at Galvanize

Always reach the right person

Multiple ways to notify hosts

Envoy makes it easy to reach employees wherever they’re working. Send notifications through email, SMS (text message), push notifications, and your favorite chat tools—including Slack, Microsoft Teams, Google Chat, Salesforce Chatter, Cisco Webex, and more.

Envoy mobile app push notifications

The Envoy mobile app keeps your team connected to host notifications on the go. Push notifications include visitor photos and sign-in details, so hosts have what they need before greeting their guests. You can also email visitors directly from the app in just a few taps.

Customizable alert preferences

Set company-wide notification preferences as an Envoy admin, and give employees the flexibility to choose how they’re notified. Hosts can easily update their preferences from the web or the Envoy mobile app, so they never miss an arriving guest.

The right notifications for everyone

Escalation notifications

If a host doesn’t respond, Envoy automatically escalates the notification to the right backup—like a teammate, admin, or office manager—so visitors are never left waiting.

Assistant notifications

Make sure the right people get notified for your executive team. Assistants can receive host notifications on behalf of their executive, or in addition to them, so guests are always greeted quickly.

Fallback notifications

If a visitor doesn’t select a host, Envoy sends a notification to your admins. They’ll know a guest is waiting and can step in to help right away.

Ready to try it out?

With Envoy’s visitor alert system, host notifications are a breeze. See how it can work for your company.

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FAQ

Still have questions? We can help.

What is a visitor notification system?

A visitor notification system automatically alerts employees when their guest arrives onsite. With Envoy, hosts are notified instantly via email, Slack, or Microsoft Teams as soon as a visitor checks in.

Why are visitor notifications important for modern workplaces?

Visitor notifications reduce wait times, improve the guest experience, and ensure hosts know exactly who is onsite. Envoy helps teams stay responsive without relying on manual handoffs or front desk staff.

How does Envoy notify employees when a visitor arrives?

Envoy sends automatic notifications to hosts the moment their visitor completes check-in. Notifications can be delivered through email, Slack, or Microsoft Teams so employees don’t need to monitor the front desk.

Do visitor notifications work for pre-registered visitors?

Yes. Envoy notifies hosts when pre-registered visitors arrive and complete check-in. This ensures employees are prepared and ready to greet guests as soon as they enter the workplace.

Can Envoy send visitor notifications to Slack or Microsoft Teams?

Yes. Envoy integrates with Slack and Microsoft Teams to deliver visitor arrival notifications directly to the tools teams already use. This helps employees respond faster without switching systems.

Can visitor notifications be customized by workplace or team?

Yes. Envoy allows teams to customize who receives notifications and how they’re delivered. This flexibility helps organizations align notifications with their workplace policies and front desk workflows.